In the ever-evolving landscape of healthcare, effective communication is paramount. For a healthcare company experiencing rapid growth and complexity due to acquisitions, managing telecom services efficiently can be a daunting challenge. However, with the right expertise and strategy, significant cost savings and efficiency improvements can be achieved. Prelude Solutions recently conducted a comprehensive telecom cost optimization review for such a healthcare company, leading to remarkable outcomes.
Company Overview:
- Locations: 41 locations nationwide
- Invoices Managed: 63 unique carrier invoices across operations
Telecom Savings and Efficiency Improvements:
- Cost Savings: Identified approximately 22% in cost savings through meticulous telecom audit and system analysis.
- Duplicative Services: Discovered and eliminated duplicative services across multiple locations.
- PBX (private branch exchange) Systems: A significant portion of the expenditure was tied to PBX systems, which were recently renewed. Excluding the PBX renewal costs, the projected savings would amplify to 35% annually.
Challenges Overcome:
- Acquisitions Complexity: The company underwent 4-5 acquisitions, resulting in a convoluted account name structure across various service carriers.
- Billing Structure Cleanup: Prelude Solutions worked diligently with carriers to correct and streamline the billing structure and information, facilitating a significant cleanup effort.
Conclusion:
This case study highlights Prelude Solutions’ ability to navigate complex telecommunications landscapes, uncover significant cost-saving opportunities, and streamline billing structures for companies in the fast-evolving healthcare sector. By conducting thorough telecom audits and implementing strategic optimizations, healthcare providers can not only save money but also enhance operational efficiency and improve overall performance.
At Prelude Solutions, we are committed to helping healthcare organizations optimize their telecom services. Contact us today to learn more about how we can help your organization achieve similar success.
