About Prelude Solutions

Our mission is to help businesses optimize their processes and services through the use of our technical, analytical and unified communications consulting practices while providing exceptional customer service.

Prelude Solutions is a woman-owned telecommunications consulting company helping organizations explore options for optimizing current communication platforms, in-depth auditing, creating and validating the ROI, service and solution selections, project management and recommendations for telephony and contact center roadmaps. 

Prelude performs an in-depth analysis of your communication services and systems with the objective of reducing costs through pure savings, credits, erroneous charges and service realignment. We save our clients an average of 33% on their telecom spend using a contingency fee-based model. Additionally, we provide a roadmap for the future as we look to our 260 + partners for agnostic services and solutions.

​The consulting firm was founded in 2005 and Prelude Solutions was incorporated in 2016 to focus on a pure consultative approach for all our services.

Our Journey

Prelude Solutions’ CEO and Founder Cate Heaman started this entity in July, 2005 as a telecommunication auditing company. In the early years, the auditing grew to project management and managing RFP’s for telecom services and systems. In 2008, the entity expanded services to telecom system hardware and software and quickly become the fastest growing regional Platinum Avaya Partner and Shoretel Silver Partner. As CEO and Founder, Cate Heaman grew this company to over 45 people and $12 million in revenue. In the latter part of 2016, Cate sold off the hardware/software and started Prelude Solutions as a telecommunications consulting company that today provides over 260 plus services and solutions as a woman owned business. In 2020, Prelude was named one of Philadelphia’s fastest growing companies and expanded services globally.

Our Core Values

Transparency

Z

Accountability

Equity

Motivation

Development

Testimonials

Nonprofit

“The Prelude team are all professional, kind and a genuine pleasure to work with, start to finish. The process was made easy on our end, and we appreciated the clear communication every step of the way. We are grateful for the significant savings Prelude found during a time of emergency for the museum.”

Danielle Gershkovich

Department Assistant at Philadelphia Museum of Art

Healthcare

“This validates why we are working with you (Prelude); obviously they (Network Provider) are not buttoned up and have many gaps. This is the right focus, you (Prelude) are doing good work on our behalf, the tone is appropriate, and we could not have done this ourselves.”

Steve Sarros

CIO at Fairfax Radiology Centers

Education

“Cost savings is always a big priority of ours. Once we got involved with Prelude, and I got to witness weekly exactly how we were being misbilled, my time was significantly worth it in order to realize those savings moving forward. I learned so much about our inventory, the items in which the carriers had been over-billing us for a long time, and a path forward in order to turn those savings and inventory into a new, cost-effective phone system.”

Brian Barry

Director of Development at Catholic Partnership Schools

Healthcare

“Vālenz partnered with Prelude to perform a telecom audit and they discovered over $42,000 in annual savings for our company. The Prelude team worked with our multitude of vendors to make sure we were getting the best rates on the services we needed while eliminating the services that were no longer required. Prelude also assisted us with the evaluation of our entire telephony echo system. The result was the migration to a cloud-based phone system and call center with redundant circuits that unified our locations and consolidated our vendors. Prelude continues to be a trusted consultant for all our telecom needs.”

Ed Zwicker

Chief Information Officer at Vālenz

Contact Us

Our Office

101 Lindenwood Dr.,
Suite 225
Malvern, PA 19355

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