About Prelude Solutions

Our mission is to help businesses optimize their processes and services through the use of our technical, analytical and unified communications consulting practices while providing exceptional customer service.

Prelude Solutions is a woman-owned telecommunications consulting company helping organizations explore options for optimizing current communication platforms, in-depth auditing, creating and validating the ROI, service and solution selections, project management and recommendations for telephony and contact center roadmaps. 

Prelude performs an in-depth analysis of your communication services and systems with the objective of reducing costs through pure savings, credits, erroneous charges and service realignment. We save our clients an average of 33% on their telecom spend using a contingency fee-based model. Additionally, we provide a roadmap for the future as we look to our 260 + partners for agnostic services and solutions.

​The consulting firm was founded in 2005 and Prelude Solutions was incorporated in 2016 to focus on a pure consultative approach for all our services.

Our Journey

Prelude Solutions’ CEO and Founder Cate Heaman started this entity in July, 2005 as a telecommunication auditing company. In the early years, the auditing grew to project management and managing RFP’s for telecom services and systems. In 2008, the entity expanded services to telecom system hardware and software and quickly become the fastest growing regional Platinum Avaya Partner and Shoretel Silver Partner. As CEO and Founder, Cate Heaman grew this company to over 45 people and $12 million in revenue. In the latter part of 2016, Cate sold off the hardware/software and started Prelude Solutions as a telecommunications consulting company that today provides over 260 plus services and solutions as a woman owned business. In 2020, Prelude was named one of Philadelphia’s fastest growing companies and expanded services globally.

Our Core Values

Transparency

Z

Accountability

Equity

Motivation

Development

Testimonials

Vālenz

“Vālenz partnered with Prelude to perform a telecom audit and they discovered over $42,000 in annual savings for our company. The Prelude team worked with our multitude of vendors to make sure we were getting the best rates on the services we needed while eliminating the services that were no longer required. Prelude also assisted us with the evaluation of our entire telephony echo system. The result was the migration to a cloud-based phone system and call center with redundant circuits that unified our locations and consolidated our vendors. Prelude continues to be a trusted consultant for all our telecom needs.”

Ed Zwicker

Chief Information Officer at Vālenz

Professional Services

“RKL partnered with Prelude to perform a telecom audit and they quickly discover $50,000 in annual savings for our organization. Upon moving forward with the necessary changes, the carrier cited internal technical and procedural issues that delayed the lower-cost services. Prelude began scheduling reoccurring meetings with the carrier and because of their persistence and professionalism, RKL earned all of our reductions and a backdated credit covering the dates the reduced prices were originally meant to be implemented.”

Pamela Mahoney

IT Director, RKL

Healthcare

“It has been a pleasure to work with Prelude. We have gained great insight into our technology while realizing huge savings. The analysts were amazing to work with and provided extra customer service and work quality. We look forward to continued success with a managed services partnership.”

Tony Gupton

Former VP of 3HC

K-12

“Prelude has been an absolutely outstanding partner in our telecom efficiency and cost-saving project. Right out of the gate, after taking the time to explain how the process worked, they engaged directly and persistently with our telecom providers and carriers to discover potential savings and implement changes, keeping us up to date on everything they were doing on our behalf. They presented their progress in a collaborative, easy-to-understand format that helped us to quickly and comprehensively see how things were going at any given moment. The COVID pandemic hit just after we started the project, presenting quite a few major challenges, but the Prelude team worked with us to keep the project moving forward and produce their promised efficiencies and savings. We couldn’t be happier with the process, the financial and efficiency outcomes, and the entire team at Prelude, and we look forward to working with them on future projects.”

John DeMillion

Director of IT CCIU

Higher Education

“I have worked with Prelude since its inception, and they have been a true partner handling all credits and renegotiations of services and managing our mobile solutions monthly for ongoing savings.”

Kevin Brennan

Director of Infrastructure Service, University of the Arts

Nonprofit

“My experience with Prelude was amazing and they delivered on what was promised. The process was simple, as they did most of the leg work, and kept us in the loop every step of the way. We were always in control of the decisions that needed to be made which is what I also liked about their process.”

Bruce Lajoie

Director of IT, Adelbrook

Builders

“Prelude was able to save us over four times the amount of our monthly invoice which was 48% in savings while implementing a new phone system and solutions with conference and video features that completely changed the way we perform all our meetings.”

Martha Nagata

Director of Finance, ABC PA

Financial Banking

“Meridian partnered with Prelude to perform a telecom audit and they quickly discovered annual savings for our organization along with the consolidation of services and invoices. The team was detailed with earning credits and consolidating services and invoices.”

Randy McGarry

EVP & CIO of Meridian Bank
2021 Corporate Social Responsibility Report

Contact Us

Our Office

101 Lindenwood Dr.,
Suite 225
Malvern, PA 19355

Get in Touch

877.930.4077
info@preludesolutions.com

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