Blogs
Accelerate Tech Day 2025: A Look Back
Prelude Solutions hosted its 2nd Annual Accelerate Tech Day on May 29th, a premier technology leadership event designed to bring together the brightest minds in business and IT. The day was filled with insights, collaboration, and forward-thinking discussions on some...
Why Healthcare Offices Overpay for Telecom (And How to Stop)
Healthcare offices face the difficult challenge of balancing cost control with compliance and patient care. While keeping operations secure and HIPAA-compliant is critical, many practices unknowingly overspend on telecom and technology services in the process. The...
Telecom Audits 101: What They Are and Why You Can’t Afford to Skip One
If your business hasn’t had a telecom audit in the last few years, chances are, you’re leaving money on the table. From outdated contracts and unused services to hidden fees buried in monthly invoices, telecom environments are full of unnecessary costs, and they’re...
The Risks of DIY Telecom Cost Management
Trying to manage telecom costs in-house might seem like a smart way to save money, until it isn’t. Many companies take the do-it-yourself approach, only to discover too late that they’ve missed hidden charges, overspent on services they don’t need, or locked...
Prelude Solutions Named 2024 Corporate Services Supplier of the Year by American Water
Malvern, PA Prelude Solutions is proud to announce that it has been named the 2024 Corporate Services Supplier of the Year by American Water, the largest publicly traded water and wastewater utility company in the U.S. This prestigious recognition honors one supplier...
How to Avoid Getting Locked into Bad Service Contracts
We’ve all been there, stuck in a contract that once seemed like a good deal, but quickly turned into an expensive, inflexible burden. Whether it’s telecom, tech, or managed services, the fine print can lock businesses into high costs and underwhelming performance for...
Industry Spotlight: Why Banks Struggle with Telecom Costs
Managing telecom expenses is tough in any industry, but for banks and financial institutions, the stakes are even higher. Between regulatory compliance, security demands, uptime requirements, and sprawling infrastructures, the challenge to reduce telecom costs for...
The Truth About “No Upfront Cost” Telecom Savings Programs
If you're skeptical about "no upfront cost telecom savings" offers, you're not alone. It sounds too good to be true, but in the right hands, it’s not only real, it’s remarkably effective. The key is working with a partner who knows where to look and how to deliver...
Prelude Solutions’ Mike Batdorf Honored with 2025 Corporate Leadership Award by Philadelphia Business Journal
Philadelphia, PA — May 15, 2025 — Prelude Solutions is proud to announce that our COO, Mike Batdorf has been named one of this year’s recipients of the Philadelphia Business Journal’s Corporate Leadership Award. This prestigious honor is awarded annually to just 24...
How Unused Phone Lines Are Secretly Costing Your Business
If your business has ever added a phone line "just in case" or forgotten to cancel one after a team restructure, you're not alone. But here’s the problem, unused phone lines are costing money every single month, and those small fees quietly add up to a much bigger...
Why Software Alone Can’t Solve Your Business Cost Problems
In a world driven by automation and dashboards, it’s tempting to believe that software can solve everything, including cost management. From invoice analysis tools to telecom expense management (TEM) systems, businesses often invest heavily in platforms that promise...
Prelude Solutions CEO Cate Heaman Named to 2025 WBENC National Conference Host Committee
Philadelphia, PA – May 5, 2025 — Prelude Solutions is proud to announce that CEO and Founder Cate Heaman has been selected to serve on the 2025 WBENC National Conference Host Committee. The prestigious Host Committee comprises an elite group of WBEs (Women’s Business...
5 Signs Your Business Needs a Telecom Audit
If your phone, internet, or technology bills seem higher than expected, but nothing about your usage has changed, you’re not imagining things. Hidden charges, outdated contracts, and unused services could be quietly draining your budget. That’s where a free telecom...
The Hidden Fees Draining Your Communications Budget and How to Stop Them
If you’ve ever opened a telecom or internet bill and felt that sinking feeling, confusion, frustration, maybe even a little outrage, know that many businesses have faced the same struggle. The good news? There’s a way through it. For many businesses, a big part of the...
Why Your Business Phone Bill Is Higher Than It Should Be (And How to Fix It)
If you’ve ever asked yourself, “Why is my business phone bill so high?”, you’re not alone. Telecom expenses are one of the most overlooked areas of overspending for businesses. The truth is, most companies are paying for services they don’t need, don’t use, or didn’t...
Prelude Solutions Featured in Philadelphia Business Journal for Innovative Prelude Cares Network
Philadelphia, PA - April 10th, 2025 Prelude Solutions is proud to announce our feature in the Philadelphia Business Journal, highlighting the impactful work of our Prelude Cares Network, a program that redefines how businesses can give back through intentional,...
Pivot with Prelude: Turning Smart Savings into Long-Term Strength
For many businesses, rising costs aren’t just a temporary challenge — they’re the new normal. Between tariffs, inflation, wage increases, and supply chain disruptions, companies are being asked to do more with less. That’s why finding savings is only the first step....
Pivot with Prelude: A Smarter Way to Offset Rising Business Costs
The cost of doing business has gone up across the board. Materials, equipment, wages, and shipping, all more expensive than they were just a year ago. With tariffs adding another layer of uncertainty, businesses are under pressure to find savings anywhere they can....
Pivot with Prelude: How Tariffs and Rising Costs Are Reshaping the Cost of Doing Business in 2025
For businesses across industries, the cost of doing business has never felt more unpredictable. In 2025, U.S. businesses are being squeezed by a perfect storm: tariffs, inflation, rising wages, and global supply chain pressures. What used to be relatively stable...
Cate Heaman Honored on 2025 Channel Futures Technology Advisor 101 List
The List Recognizes Individuals Moving the Advisory Channel into the Future February 19, 2025 — Channel Futures, the indirect sales channel’s authority for industry news, information and analysis, has named Cate Heaman to its 2025 Technology Advisor 101 list. The...
Bob Healey Honored on 2025 Channel Futures Technology Advisor 101 List
The List Recognizes Individuals Moving the Advisory Channel into the Future February 19, 2025 — Channel Futures, the indirect sales channel’s authority for industry news, information and analysis, has named Bob Healey to its 2025 Technology Advisor 101 list. The...
Telecom Expenses for Medium-Sized Businesses: Why Prelude Solutions is Your Ideal Technology Audit Partner
Medium-sized businesses often find themselves caught between the challenges of rapid growth and limited resources. Unlike small businesses with minimal telecom needs or large enterprises with dedicated teams, medium-sized companies have more complex technology...
How Do I Choose the Right Telecom Expense Management Provider?
As businesses grow, managing telecom expenses becomes increasingly complex. Telecom services are crucial for business operations, but managing costs, contracts, and vendor relationships can be a challenge. Outsourcing telecom expense management (TEM) to a professional...
What Are the Key Benefits of Outsourcing Telecom Expense Management Professional Services?
Telecom expenses are one of the largest and most complex cost centers for businesses, particularly as companies grow and their communications infrastructure expands. Managing these costs effectively is essential, but in-house telecom expense management (TEM) often...
How Telecom Expense Management (TEM) Can Help Your Business Save Money
In today’s fast-paced business environment, controlling costs is essential for maintaining a competitive edge. One area that often presents significant opportunities for savings is Telecom Expense Management (TEM). While many organizations are familiar with TEM, they...
Understanding Telecom Expense Management (TEM) and Its Importance for Businesses
In today's fast-paced business environment, managing costs is essential for maintaining a competitive edge. One of the most significant yet often overlooked areas of expenditure is telecommunications. As businesses increasingly rely on technology for communication, it...
Exploring the Different Types of TEM Platforms and Their Benefits
Exploring the Best Options for TEM Management Solutions with Prelude Solutions In today’s rapidly evolving technological landscape, effective telecommunications expense management (TEM) is more crucial than ever for organizations looking to optimize their budgets and...
Telecom Expense Management: A Comprehensive Checklist
Effective Telecom Expense Management (TEM) is critical for businesses to streamline their communication costs and improve overall efficiency. However, managing telecom expenses can be a complex task, with many businesses facing challenges related to overbilling,...
How Technology Expense Management Software Drives Efficiency – and How Prelude Solutions Makes It Even Better
In today's fast-paced digital environment, managing technology expenses is more challenging than ever. Technology Expense Management (TEM) software plays a crucial role in helping businesses streamline their costs, providing tools to track, analyze, and optimize...
Best Practices for Implementing a Telecom Expense Management System
In today’s business environment, efficient management of telecom expenses is crucial for maintaining profitability and operational efficiency. Implementing a telecom expense management (TEM) system can streamline operations, reduce costs, and provide valuable...
How Telecommunications Audits Improve Financial Accuracy
In the rapidly evolving digital landscape, accurate financial management is essential for maintaining profitability and operational efficiency. Telecommunications expenses can be complex, and without proper oversight, they can quickly become a drain on resources....
Key Features to Look for in Telecom Expense Management Software
In today's complex business environment, effectively managing telecom expenses is essential for maintaining financial control and operational efficiency. While telecom expense management (TEM) software is crucial, it’s equally important to enhance these systems with...
How Technology Audits Can Uncover Hidden Savings
Technology expenses can often be a significant part of a company's operational costs, yet many businesses overlook the potential savings that can be uncovered through a detailed technology audit. A technology audit is a comprehensive review of a company's technology...
What Does a Telecom Expense Manager Do?
Managing telecommunications expenses in a business environment can be a complex task. This is where a Telecom Expense Manager (TEM) comes in. A TEM is responsible for overseeing and optimizing a company's telecom expenses, ensuring cost efficiency, and managing...
Understanding the Benefits of TEM Professional Services
In today’s dynamic business landscape, managing telecommunications efficiently is more critical than ever. Telecom Expense Management (TEM) professional services provide a strategic solution to control and optimize telecom expenses, delivering substantial benefits to...
Get to Know Cate Heaman, Prelude Solutions
Meet Cate Heaman, Founder and CEO of Prelude Solutions, with the Women’s Business Enterprise Center East (WBEC East) Regional Partner Organization. With over 25 years of valuable technology experience, Cate’s leadership style is defined by purpose, courage, humility,...
How to Choose the Right TEM Provider for Your Business
In today’s fast-paced business environment, managing telecommunications resources efficiently is crucial. This is where Telecom Expense Management (TEM) providers come into play. They help businesses manage and control their telecom expenses, ensuring cost efficiency...
Announcing the recipients of the 2024 Philadelphia Titan 100
Titan CEO and headline sponsor Wipfli LLP are pleased to announce Cate Heaman, CEO, Prelude Solutions as a 2024 Philadelphia Titan 100. The Titan 100 program recognizes Philadelphia’s Top 100 CEO’s & C-level executives. They are the area’s most accomplished...
What to Expect from a Telecom Expense Management Audit
Managing telecom expenses can be a complex and time-consuming task for any business. However, conducting a telecom expense management audit is an essential step to ensure cost efficiency and operational effectiveness. In this guide, we will explore what a telecom...
The Ultimate Guide to Wireless Expense Management for Enterprises
In today's fast-paced business environment, managing wireless expenses is crucial for enterprises. With a myriad of devices, plans, and usage patterns, it’s easy for costs to spiral out of control. Wireless expense management (WEM) provides a comprehensive solution to...
How Can an Audit of Your Telecom Expense Management Software Save Your Business Money?
In the complex world of telecommunications, managing expenses effectively is crucial for businesses of all sizes. Telecom expense management software plays a vital role in tracking, analyzing, and controlling telecom costs. But to maximize its potential, regular...
Cate Heaman Named WBENC 2024 WBE Star
Each year the Women's Business Enterprise National Council, the leader in women's business de-velopment, honors 14 exemplary women's business leaders with the nation's premier award for excellence in small business leadership - the WBE Star Awards. Read More
What Is Telecom Expense Management and Why Is It Important?
In today's fast-paced business environment, efficient management of telecommunications resources is crucial. As companies rely heavily on a variety of communication services to operate, the need for effective oversight has never been greater. This is where Telecom...
Empowering Diversity: Prelude Solutions Featured in the Philadelphia Business Journal
Prelude Solutions is redefining traditional hiring practices with a refreshing emphasis on diversity and life experiences. From Shannon Doran's inspiring return to the workforce to Cate Heaman's visionary leadership, this feature in the Philadelphia Business Journal...
Cate Heaman Honored as a “2024 Women’s Business Enterprise Star” by the Women’s Business Enterprise National Council (WBENC)
The WBE Star Award is the nation’s premier award for women’s excellence in business leadership. Philadelphia, Pennsylvania, January 30, 2024 – Cate Heaman, CEO of Prelude Solutions has been recognized as a Women’s Business Enterprise (WBE) Star by the Women’s Business...
How Prelude Solutions Became a Philadelphia Business Journal Best Place to Work
Innovative Leadership, Creative Vision, and Well-Articulated Values At the heart of Prelude Solutions' success as a Philadelphia Business Journal Best Place to Work is its innovative leadership and creative vision. From the outset, the company's founder recognized the...
How Can You Boost Your Business? Find Out with a Free Telecom Audit
Running a successful business is an intricate balancing act! In today’s fast-paced business environment maintaining cost-efficient…
How Long Does a Typical Telecom Audit Take? Find out in our Telecom Audit FAQs!
Are you looking for ways to save your business serious money? Have you thought about getting a telecom…
Are You Overpaying with Your Business’s Wireless Services? Unlock Savings with a Professional Wireless Audit
From smartphones and tablets to mobile data plans and wireless devices, businesses heavily rely on wireless…
How did Unified Communications as a Service (UCaaS) Come About? Learn the History of Unified Communications as a Service
Even though Unified Communications as a Service, or UCaaS, plays such an important role in business today…
How to Maximize the Benefits of Telecom Expense Management?
Most businesses don’t realize how much telecom management can save their organizations every year. Medium…
Prelude Solutions at the 2023 WBENC Conference
Prelude Solutions Attends the 2023 Women’s Business Enterprise National Council Conference Prelude Solutions…
What is Unified Communications as a Service (UCaaS)? UCaaS: the System, the Platform, the Solution
UCaaS, or unified communications as a service, provides businesses with a cloud-based communications platform….
What are the Key Drivers Unified Communications as a Service’s Success? The Future of UCaaS
Unified communications as a service (UCaaS) systems have swiftly been gaining popularity in recent years–especially as….
Is SD-WAN or MPLS Better for My Company? A Cost Effective Solution with Better Performance
If you haven’t switched from MPLS to SD-WAN, you aren’t alone! Many businesses don’t know the advantages….
Does Your Company NEEDS a Telecom Audit in 2023? Here are 6 Signs to Look for!
R&D, sales growth and profit, some company expenditures go unchecked. For all you know, your company is spending money…
What should I Look for in Telecom Solution Companies?
Telecom management is the process of managing telecom services to provide optimum availability, minimal…
How Can You Convince Your Executives Team to Get a Telecom Audit? Here are the Benefits and How to Do It
The telecom auditing industry is growing at a rate of over 6% per year. Why? These audits are simple, cost-effective…
A Telecom Audit Could Save You Hundreds of Thousands
Is your business overspending on telecommunications? It’s not uncommon for a business to spend a million dollars or more….
Are You Getting the Most from Your Telecom Management?
Most businesses don’t realize how much telecom management can save their organizations every year. Medium sized businesses have…
Did you Know Telecom Expense Management can Help Recession-Proof Your Business?
4 areas that are key in controlling your telecom expense management. Recession is the word that has crept across everyone’s lips this…
What are the Top Three Reasons Behind Telecom Overspend?
Telecom overspend is a quick way of saying… “you’re paying too much on your telecom invoices.” Let us dive into some of the reasons…
What are Telecom Carrier Stall Tactics?
Knowing why carriers use stall tactics when it comes to customer’s billing resolution and how it impacts your business…
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