In the complex world of healthcare, effective communication is vital. For a standalone hospital operating independently, managing telecom services efficiently can be a daunting task. However, with the right expertise and strategy, significant financial and operational efficiencies can be achieved. Prelude Solutions recently spearheaded a telecom optimization project for a standalone hospital, leading to remarkable outcomes.
Hospital Profile:
- Location: One standalone hospital
Financial Outcomes:
- Savings: Achieved about 35% in savings, totaling approximately $180,000 per month. This includes both verified savings and additional recommended savings awaiting approval.
Key Telecom Audit Discoveries and Telecom Optimization Actions:
- Internet Services: Identified and eliminated duplicative internet services, reducing unnecessary expenses.
- POTS (plain old telephone service) Lines: Removed numerous unused POTS lines, streamlining communication expenses.
- Surcharge Miscalculations: Corrected surcharge miscalculations by the carrier, specifically Universal Service Fund (USF) fees, resulting in significant savings.
Regulatory Consultation:
- FCC Engagement: Sought the Federal Communications Commission’s (FCC) opinion on the assessment of the surcharge billing error.
- Favorable Ruling: The FCC agreed with Prelude Solutions’ evaluation, confirming that the surcharges had been calculated incorrectly.
Conclusion:
This case study exemplifies Prelude Solutions’ expertise in identifying cost-saving opportunities, correcting billing inaccuracies, and achieving substantial savings for healthcare institutions. By conducting thorough telecom audits and implementing strategic telecom optimizations, healthcare providers can not only save money but also enhance operational efficiency and improve patient care.
At Prelude Solutions, we are dedicated to helping healthcare organizations optimize their telecom services. Contact us today to learn more about how we can help your organization achieve similar success.
