Telecom Audit Services

Unlock savings with bill audit & optimization

We want to ensure you’re getting the best value for your money! We offer detailed reporting and analytics that can give you a deeper insight into your communication services, enabling you to make more informed decisions.

Our detailed audit process helps identify any billing errors or frauds that could be causing unnecessary costs. Our experienced group of analysts will perform an in-depth examination of your current business communication services and systems to quickly identify cost savings opportunities.

Increase your savings with Unified Communications as a Service (UCaaS)

Here at Prelude Solutions, we know that there’s a multitude of business and technical factors to consider when selecting a UCaaS platform. That’s why our team of experts is here to help you streamline your needs, narrow your vendor options, and ultimately determine which solution is best for you and your business.

With UCaaS, you get a comprehensive set of tools that can be used to maximize savings while providing the best user experience. We want to help you find the highest quality services at an affordable price so you can enjoy the convenience of a single solution for all your communication needs!

Reduce costs and maximize efficiency with Contact Center as a Service (CCaaS

Our experts will provide you with an in-depth analysis of your communication systems to deliver impactful insights into customer experience and help you reduce costs.

We then help sort through the options to determine which CCaaS platform will best optimize the quality of your customer service operations. We do the work to ensure you implement a solution that aligns with your company’s needs and values while effectively increasing customer satisfaction! With our help, you’ll provide customers with a seamless, high-quality experience that’s cost-effective.

Cut Costs with Network Solutions & Carrier Services

We want your business to utilize the most cost-effective solutions and services. That’s why we offer a service review to baseline your current voice and data costs—on the house! We provide detailed insights into usage patterns, trends, and more, so you can stay on top of your network performance.

We then perform an in-depth evaluation to determine how we can help deliver even more savings to your business. We have strategic partnerships with over 400 carriers, and we do the work to determine which vendor will best satisfy your business needs and deliver the highest quality communication experience.

Save with managed monthly support services: TEM/WEM

We want to help you focus on the important things, like running your business! That’s why we provide Telecom Expense Management (TEM) and Wireless Expense Management (WEM) to help you manage and continuously optimize expenses.

Our team of experienced experts will do the work to keep your business communication services and communication systems running smoothly. We keep you up-to-date on business costs and help you with any challenges.

Don’t let communication issues slow down your business. With our prompt support services, we can quickly address any problem that arises so that you can get back to business as soon as possible.

Contact us today for a telecom audit!