Privacy Policy

Last Updated: April 29,2024

Introduction
Prelude Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the EU General Data Protection Regulation (GDPR). By using our website, you agree to the terms herein.

1. Data We Collect
We may process the following personal data:

  • Identifiers: Name, email, phone number, address.

  • Financial Data: Payment details (processed securely via third-party gateways).

  • Technical Data: IP address, browser type, device information, cookies.

  • Usage Data: Pages visited, session duration, interactions.

2. How We Use Your Data
We process data based on lawful grounds under GDPR:

Purpose Lawful Basis
Delivering services/products Performance of a contract
Responding to inquiries Legitimate interests
Marketing communications Consent (opt-in required)
Improving website functionality Legitimate interests
Legal compliance Legal obligation

3. Data Sharing & International Transfers

  • Third Parties: We share data with service providers (e.g., payment processors, hosting providers) strictly for business purposes.

  • International Transfers: Data transferred outside the EU/EEA is protected by safeguards like Standard Contractual Clauses (SCCs) or adequacy decisions.

4. Data Retention
We retain personal data only as long as necessary:

  • To fulfill the purposes outlined herein.

  • To comply with legal obligations (e.g., tax records).

  • Based on your consent (e.g., marketing lists until withdrawal).

5. Your Rights Under GDPR
You may:

  • Request access to, correction, or deletion of your data.

  • Restrict processing or object to certain uses (e.g., direct marketing).

  • Data portability (receive your data in a structured format).

  • Withdraw consent at any time (where applicable).

To exercise these rights, contact us at [Insert Contact Email]. We respond within 30 days.

6. Security Measures
We implement technical (e.g., encryption, firewalls) and organizational measures (e.g., staff training, access controls) to protect your data.

7. Cookies & Tracking Technologies

  • Necessary Cookies: Essential for website functionality.

  • Analytics Cookies: Track usage via tools like Google Analytics (you may opt out).

  • Marketing Cookies: Used with your consent for personalized ads.

Manage preferences via your browser settings or our cookie banner.

8. Children’s Privacy
Our services are not directed to individuals under 16. If we inadvertently collect such data, we will delete it promptly.

9. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page, and material updates will be notified via email or website notice.

10. Contact Us
For questions, requests, or complaints, contact:

You may also lodge a complaint with your local supervisory authority.

Effective Date: April 29, 2025

 

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